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Planet Fitness Complaint - Planet Fitness - Double billing me and will not allow me to cancel membership over the phone
Planet Fitness Complaint

Planet Fitness Complaint

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Planet Fitness - Double billing me and will not allow me to cancel membership over the phone


Planet fitness is a rip off, they have been double billing me for 4 months now. I contacted them several times and at first they stated the first double bill was for 1st month and 2nd month membership, but they continued to double bill me. I am in the military and out of the state and they will not correct the sitiuation until I come into the center or fax my bank statement which is a safety risk, sending personal information to sit on a fax machine, yeah right. Tried calling corporate ofc and they suck as well and would not assist. They claim they are unable to look up my billing informaion without seeing my bank statment. They don't seem to have a problem processing my payments.


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