Planet Fitness Complaint

Planet Fitness Complaint

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Planet Fitness Prescott, AZ


I had made several phone calls to the Planet Fitness to speak to management or an owner about a situation that had suddenly come up in my life. My mother, who has dementia had fallen a few more times in the care home she was at. I took her out to take care of her for a few months using my FMLA. Well, it looks like she will be living with us indefinitely. The reason I had been calling Planet Fitness was to see if they would be gracious enough to let me out of the contract. First off, they will not return your phone calls. Then if you are lucky enough after having repeatedly called and become frustrated to get some kind of resolution, it is laughable. I have quit my job and will not be able to get away to work out until further notice. It's not like I am just thinking of ways to get out of a workout....Anyway, they came back with a two month freeze on dues and then I can buy out the contract for $58.00 after that I believe. I must say that they already got my regular payment last month, plus that extra $39.00 June payment. I will never join this gym again and will let anyone who will listen how they treat people who are in a bind.


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