Planet Fitness Complaint

Planet Fitness Complaint

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Plant Fitness Braintree Massachusetts - Planet Fitness - Braintree, Massachusetts.


My sister and I joined Plant Fitness about a year ago. Whenever we went to the gym would always bring a 'Nike' string bag with us and we would keep it next to us. We only used the treadmill and we would clean the machines off and hang the string bag with our keys, a facecloth and our phones which we use to work out and our ipads to use while we ran. We have been doing the exact same thing for a year without any problems.

Today we went to work out and a big guy came over with a raised voice telling us to get rid of our bags and that he is the Assistant Manager and that his name was Antione. I put mine on my back and kept working out, my sister had hers on her back then she placed it back on the arm of the treadmill and another employee named Drew came over and asked her to remove the bag and she explained that she will not bring it next time and he said fine.

Someone pointed out to us an Asian woman using a machine with a bag from which she removed her ipad and her glasses and started to work out. Well Antione came back over and started yelling about the bag and when we pointed out that the other guy that he sent over had said we where okay. He continued yelling that, that person was his employee and hat he is the Manager and I pointed out that there are other people doing the same thing that we were doing and he and he threatened to call the Braintree Police to remove us from the gym. He is a big guy and he appeared very threatening. (victim of domestic abuse, do not like big guys trying to intimidate me). Not sure why he had to yell.

When we where done with our stressful workout and we were walking out Antoine started yelling out loudly "bye, bye" I quietly told him I have pictures of other people working with a small bag next to them and that I felt that he discriminated against us by the way he unfairly treated us when other people were doing the same thing and his response was to bellow "Girl Get Out A Here"

The gym is not responsible for our belongings so we have to protect them, if we where using back packs I would understand. It does not make sense to use the dirty lockers. Many people have been doing this at many gyms. For the past year everyone has been pleasant and quiet at the gym not sure where they got this big, loud guy to immediate people from??


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