Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 75

Warning: Memcache::get() [memcache.get]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 71

Warning: Memcache::add() [memcache.add]: No servers added to memcache connection in /home/measured/public_html/libs/phpcache/drivers/phpcache.driver.memcached.class.php on line 65
Planet Fitness Support Ticket - North charleston, South Carolina - Disrespectful

Planet Fitness Support Ticket - North charleston, South Carolina

Disrespectful - Black card/ trainer problem

Created By: Siobhanlholmes's Picture Siobhanlholmes Last Reply: 's Picture
Priority Level: [High] Status: [Open]
Created: 5 years ago Last Updated: 4 years ago
Department: N/A Replies: 3
Product: Black card/ trainer problem

Hello. My boyfriend was a member (he cancelled yesterday) of your gym in northwoods mall, north charleston SC. When he signed up he paid extra so that he could bring a person with him to use the gym. They never told him that it did not include the amenities. I went with him three previous times and used your tanning beds. One time I showed up in jeans and a sweater, obviously with only means to tan. Nothing was said to me. Yesterday I went in, signed up to tan, and got in the bed with no issue. Two minutes later the bed turns off. So I think something is wrong with the bed, put on minimal clothing and go and tell them. They tell me that the bed is for members only, but did not have the decency to tell me before I unclothed or wait until after my session. The staff was rude and unapologetic. My boyfriend talked to the assistant manager on duty who was of no help except telling us we can talk to the manager, Andy Quick, the next day. I have never been so embarrassed. For a place who is "judge" free and wants people to feel great about themselves, this establishment has done the exact opposite.

Sent from my iPhone


CONTACT THIS BUSINESS

Read the replies to this ticket Read the replies to this ticket
Write a review about !
Create a support ticket for !
Watch videos
More Planet Fitness Reviews and Complaints More Planet Fitness reviews, complaints, compliments and support tickets
BUSINESSES REPLY HERE

Claim this company Business owners and employees: Register for free and claim your company
Respond to this ticket Companies: Respond to this ticket
Link to MeasuredUp Get the Free Customer Service Excellence icon for your site
Take the pledge Click here to take the pledge




Share This Ticket

Bookmark/Share this review
Tweet this   Digg   Facebook   StumbleUpon   del.icio.us   Google

Ticket Replies

There are no replies yet.
Post a reply for this ticket

login with Facebook and share your reviews

Warning: Do not post sensitive or secret information such as your credit
card number here.

More Planet Fitness reviews and tickets

Similar reviews and tickets


[Top]

Bookmark/Share this page

This page is under construction.
It will be up and running soon with new features to make you smile more.
Thanks,
The MeasuredUp Team