Planet Fitness Support Ticket

Refund of 21.55

Created By: salgal's Picture salgal Last Reply: salgal's Picture salgal
Priority Level: [Medium] Status: [Open]
Created: 2 years ago Last Updated: 2 years ago
Department: N/A Replies: 0

cancelled membership on 3/16 and was charged $62.35 to cancel and fitness was closing the next day. 3/17 I was charged 21.55 and never used the facility! This is terrible and I don't care that the bill date cutoff is on 3/10. When I spoke to one of the PF people they said"you can cancel anytime...no problem" Maybe they need to tell you the cutoff date for this is the 10th of each month.


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